1.Impact of human factor and human error
– equally important to technician, engineer, planner and manager
2.Organization culture (bad/good)
– the way we do things here
3.Purpose of human factor
– optimize personnel and system
4.Color blindness
– red and green
5.Peripheral vision detected by
– rod
6.Responsibility: obligation of individual to perform his best and be
– accountable over his independent act decision
7.Conform to others
– peer pressure
8.Long shift
– decrease to recognize fault
9.What is important in sleep
– quantity and quality
10.White finger
– finger disorder caused continuous use of pneumatic tool
11.Task lighting in hangar are mainly
– portable light
12.Hand-over job
– written, verbal and walk through
13.Maintenance personnel can make their knowledge up to date by
– refer to MM amendment
14.Human factor point of view, small changes to the technologies and procedure can cause
– minor changes in the MM
15.If maintenance personnel do away from procedure
– regular violent
16.In SHELL model, interpretation and writing of MM is under
– software
17.Not install seal in one of a/c component
– make an error of omission
18.The hub of SHELL model
– liveware
19.EMERS
– error report form
20.When carrying out a risk assessment
– investigate where the equipment might fail
ESSAY
1.Differentiate between human error and violation
2.State 4 consequences (result to) human error
3.a)Explain SHELL model. Give explanation/meaning to each letter
b)Draw SHELL model to show the relationship between each letter. List 2
Examples of each letter
c)Each SHELL letters may have deviation and errors. Explain potential error
Which are related to each letter?
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